PERSONAL DATA AND COOKIE USE POLICY
This Privacy Policy aims to inform customers and prospects about the conditions under which SYVRAC collects and processes their personal data when they use the website https://www.syvrac.fr.
1. Definitions
Personal Data: any information relating to an identified or identifiable person, directly or indirectly, by reference to an identifier such as a name, identification number, location data, or online identifier.
Cookie or Cookies: a text file that may be stored in a dedicated area of your device’s hard drive (PC, tablet, mobile phone) when visiting our sites via your internet browser.
Device: hardware equipment such as a computer, tablet, smartphone, or any other means of communication on which a customer or prospect has a browser enabling them to access a website.
2. Protection of Personal Data
2.1. Methods of collecting Personal Data
2.1.1. SYVRAC may collect personal data when you fill out data collection forms (contact form), subscribe to our newsletter, or request to receive product information emails.
2.1.2. The mandatory or optional nature of the responses is indicated on the personal data collection forms.
2.1.3. SYVRAC may also collect personal data indirectly through cookies and/or external partners who have, where necessary, obtained your authorization to transfer, rent, or exchange them for the purposes stated in this Policy.
2.2. Purpose of processing personal data
The collected personal data is subject to computerized processing for customer and prospect management and for the performance of our services, under the responsibility of SYVRAC.
2.3. Recipients of personal data
2.3.1. Access to the personal data you provide is limited to:
- SYVRAC internal departments;
- SYVRAC’s technical subcontractors.
2.4. Rights granted to individuals
2.4.1. In accordance with French and European data protection regulations, you have the right to access your personal data. You also have the right to rectify or delete personal data that is inaccurate, incomplete, ambiguous, outdated, or unlawfully collected, used, or stored. You may also object to the processing of your data.
2.4.2. You may exercise your rights by providing proof of identity and submitting a request by post to SYVRAC, 9 rue Ampère – ZI de la Chaussée – 85270 Saint Hilaire-de-Riez, or by email at contact@syvrac.fr.
3. Cookies
When using the website https://www.syvrac.fr, browsing information may be stored through one or more cookies, subject to your consent. You can disable these cookies at any time and free of charge through the options provided below. Please note that doing so may limit or prevent access to some of the services offered by the site.
3.1. Cookies used
The website https://www.syvrac.fr uses the following cookies:
3.1.1. Functional Cookies
These cookies are essential for browsing our site, using its main features, and securing your connection. They allow access to restricted and personal areas of our site using identifiers or data you have previously provided. Without these cookies, normal use of the site is not possible.
3.1.2. Preference Cookies
These cookies are not essential for browsing but improve functionality and provide access to specific features. They also adapt the website’s layout to your device display preferences for a smoother, more customized experience.
3.1.3. Audience Measurement Cookies
These cookies help us understand how our site is used, measure performance, and generate statistics about page visits and user navigation. This information helps us improve content relevance and website usability.
3.1.5. Social Media Sharing Cookies
SYVRAC may integrate social media sharing buttons to allow users to share site content. These third-party platforms may identify you and track your activity, even if you do not click the sharing buttons. These cookies’ presence and activity depend on your use of these platforms before or during your visit to our site.
SYVRAC has no control over how these third parties use your data. We recommend reviewing each platform’s data usage policies.
3.2. Accepting or rejecting cookies
You can accept or reject cookies at any time by:
- Configuring your browser to disable or accept cookies;
- Setting your browser to alert you when cookies are being placed, so you can accept or reject them individually.
Refusing cookies may prevent access to certain features of the site. SYVRAC cannot guarantee full access to all functionalities if cookies are disabled.
To manage cookies, follow the instructions for your browser:
- Internet Explorer: https://support.microsoft.com/en/help/17442/windows-internet-explorer-delete-manage-cookies
- Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Safari: https://support.apple.com/en-us/HT201265
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
4. Security and confidentiality of personal data
SYVRAC is committed to implementing all appropriate technical and organizational measures to ensure the security and confidentiality of your personal data and to prevent it from being altered, damaged, or accessed by unauthorized third parties.
If you no longer wish to receive emails from SYVRAC, you may unsubscribe using the link found in the footer of any SYVRAC email.